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Types of orders and price
Customers have the possibility to place all their orders online at www.cmjets.com
By clicking on the button ‘Pay’ during the purchase process, the member states to fully and unreservedly accept the present General Conditions of Sale.
Data recorded by CMJETS constitute the proof of the transactions made between CMJETS and the members of its Private Community. CMJETS will confirm your order by sending you an e-mail.
Contractual information is presented in English and will be confirmed as late as at the time of delivery.
All taxes are included in the prices of our products. Shipping costs are not included.
CMJETS reserves the right to modify its prices at any time. The products will be billed on the basis of the rates in force at the time of the order (subject to product availability), except for obvious typographical errors.
The products will remain property of the supplier until the payment of the full amount.
CMJETS reserves the right to refuse orders from members with whom he has a dispute.
Availability
CMJETS will make whatever possible to please all his Customers in the demand for products.
In the event of unavailability of the product after the order, the Customer will be informed by e-mail of its cancellation.
As a result of this demand, the rapidity of the refund to the Customer’s bank account will depend on the type of credit card and the conditions of each bank. These deadlines are again referred in the clause ‘Delivery’.
Payment:
• Bank transfer.
This option of payment has no costs for the Customer.
The amount of refund will be charged on the account indicated by the Customer.
To make the payment of an invoice, it must be referred:
Invoice number.
Name of the person who is doing the bank transfer.
It should be addressed to CMJETS in the account number provided by the company and send the proof of payment by e-mail to contacto@cmjets.com.
• PayPal
With this option, the payment will be charged as contracted by the Customer with PayPal. Whenever applicable, refunds by the company will be carried out likewise.
This option has no costs for the Customer.
Safety
For your safety, the banking data entered is encrypted and securely transmitted to servers of the entity banking and later verified together with the issuing bank to avoid possible frauds and abuses.
This procedure of data entry is secured by encryption technology SSL (Secure Socket Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via Internet to this information regarding the banking data entered by the Customer.
Only the bank and PayPal have access to the banking data linked to these means of payment, so that CMJETS does not know or record these details during the payment transaction.
Delivery
The supplier will send the products to the distribution warehouse, from where the products will be delivered to the address provided by the Customer. Whenever an order is sent, the Customer will receive an e-mail.
Shipping costs will be borne by the Customer.
The purchase order that corresponds to the order will be available at CMJETS, after confirmation of the payment. It will be displayed through the link ‘My Orders’ after sending the e-mail. This original purchase order includes the shipping costs and VAT.
CMJETS will ask their Customers to choose the place of delivery, specifying either a home or office address where they want to receive the product. Delivery time varies between 7 to 9 business days.
CMJETS will inform the Customer through an e-mail when the order leaves the distribution warehouse.
Each delivery is deemed from the delivery of the product to the customer by the carrier, materialized by the control system used by the carrier. The Customer is responsible for verifying the order at the time of delivery and making in that moment all justified complaints, even to reject the package if it was open or if it shows evidence of deterioration.
Complaints should be addressed to CMJETS by e-mail to the address available on the CMJETS Website.
Return of products
All purchased products may be returned within 7 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law.
Previously, the Customer must inform CMJETS about this intention by e-mail. CMJETS will reply also by e-mail specifying the instructions for returning the product.
Return shipping costs will be borne by the Customer.
Reimbursement on the account of the Customer as a result of this return will be carried out within the period of 7 days as from the receipt of the product by CMJETS.
Refund will not take place if the delivered products were clearly used.
Imperatively, products must be returned properly protected, in their original package, in perfect condition (not damaged or dirtied by the Customer), with all accessories, instructions and documentation. They will be sent to the address specified by CMJETS in the instructions sent by e-mail for returning the product.
In the case that the return is not accepted by the supplier claiming that products seem to have been used, these products will remain in the distribution warehouse to be picked up by the Customer, for a period no longer than 30 days after its return.
Packages with no record of any element that identifies the sender (order number, name, address...) will not be accepted.
The expenses and risks related to the return of the product will be responsibility of the sender, who must send them securely and with the necessary guarantees so that the returned product arrives in perfect conditions.
Through CMJETS you can make returns of purchased products by the same amount. Once received the returned products, CMJETS will verify that they are in good condition and will proceed to the payment of the amount paid minus the shipping costs, regardless of the amount of the returned product.
Any Customer returning a product will receive an e-mail informing the amount to be refunded.
Warranty
Warranties and after-sales services will be governed by the legislative Royal Decree 1/2007, of November 16th, which approves the text of the General Law for the Defence of Consumers and Users. In accordance with this standard, the seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to any lack of conformity. The consumer and the user are entitled to the repair of the product, its replacement, the lowering of the price or the resolution of the contract.
Responsibility, disputes and applicable law
CMJETS cannot be considered responsible for the breach of the contract in the event of rupture of stock or unavailability of the product, force majeure, disruption or total or partial strike, notably, of the postal services and means of transport and/or communications, flood or fire. In case of dispute, the member shall address to CMJETS to obtain an amicable solution.
The Courts of Madrid are the only ones competent. These General Conditions of Sale will be interpreted in Spanish and will be carried out in accordance with the Spanish law. Any disagreement that might arise at the time of its validity, its interpretation or its execution will be submitted to the Courts of Madrid, which have exclusive competence.
Modification of the General Conditions of Sale
CMJETS reserves the right to modify the General Conditions of Sale without prior notice, being able to change, delete or add both the content and Services provided or the way in which these appear or are located in its servers.
These changes must be accepted by the user every time the Customer makes a purchase through CMJETS Website.
Members of the ‘Private Community of CMJETS’ who do not agree with the modifications of the General Conditions should inform it and, from the date on which the new version enters into force, they must stop using CMJETS Services. In the event that any of the terms of the General Conditions is unlawful or unenforceable, they will be considered as null and void and will apply what has been agreed by the parties. Failing to do so, whatever it is stated in the Spanish Civil Code will be applied.